Frequently asked questions
We offer two monthly plans designed to suit different learning styles and schedules:
Weekly 60-Minute Plan (£190/month) This plan includes a fixed weekly 60-minute lesson at the same time each week. It’s ideal for students who want consistency, structured progress, and a reserved weekly slot.
This option offers the best value per lesson and supports steady, long-term improvement.
Flexible 60-Minute Plan (£145/month) This plan is designed for students who need flexibility in their schedule. It includes access to up to three 60-minute lessons per month, booked around availability rather than at a fixed weekly time.
Most students on this plan take 2–3 lessons per month, depending on their schedule. The monthly fee reflects flexible access to teaching time rather than a per-lesson rate, and it is not adjusted based on the number of lessons taken in a given month.
Both plans can also be offered as 30- or 45-minute lessons, with pricing adjusted accordingly. Full pricing details are available on the Courses page.
If you’re looking for occasional or one-off lessons, a drop-in session may be a better fit.
Choose the Weekly Plan if you want consistency, faster progress, and a guaranteed weekly slot.
Choose the Flexible Plan if you have a busy or changing schedule and expect to take 2–3 lessons per month without a fixed weekly commitment.
If you’re unsure, feel free to reach out and we’ll be happy to help you decide.
Lessons cancelled within 24 hours of the scheduled time are charged in full. This means the lesson remains payable and cannot be refunded or credited.
To avoid being charged for a late cancellation, students are strongly encouraged to reschedule their lesson by informing their teacher at least 24 hours before the scheduled start time.
This policy exists because last-minute cancellations make it difficult to offer the slot to another student.
We understand that life can be unpredictable, and that work, health, or personal circumstances may occasionally require a cancellation or refund.
Weekly Plan:
One lesson per billing cycle may be refunded if scheduling conflicts make rescheduling impossible.
Additional missed lessons beyond the one refundable lesson are not eligible for refund.
Lessons canceled with reasonable notice may be rescheduled or converted into a credit, when possible.
No-shows without communication are not refundable.
Flexible Plan:
Refunds may be considered only if lessons cannot be reasonably scheduled within the billing month.
Lessons canceled with reasonable notice may be rescheduled or converted into a credit, when possible.
No-shows without communication are not refundable.
