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Frequently asked questions
Pricing Plans
Starting Out
Our plans let you schedule lessons across a 3-month period while paying monthly. We offer 3 different plans designed to suit different learning styles and schedules:
Regular Plan:
This plan consists of four 50-minute lessons per month, held weekly at the same time. It’s ideal for students who want consistency, structured progress, and a reserved weekly slot.
This option offers the best value per lesson and supports steady, long-term improvement.
Flexible Plan:
This plan is designed for students who need flexibility in their schedule. It includes access to up to three 50-minute lessons per month, booked around availability rather than at a fixed weekly time.
Most students on this plan take 2–3 lessons per month, depending on their schedule. The monthly fee reflects flexible access to teaching time rather than a per-lesson rate, and it is not adjusted based on the number of lessons taken in a given month.
Light Plan:
This plan offers just two lessons per month, making it ideal for students with tight schedules or those who prefer booking lessons on an ad-hoc basis.
If you’re unsure of which plan to choose, feel free to reach out and we’ll be happy to help you decide.
Rescheduling a lesson:
Need to move a lesson? No problem - just let your teacher know at least 24 hours before your lesson and reschedule through the booking system.
Lessons cancelled with less than 24 hours' notice may not be eligible for rescheduling.
Missed a lesson?
If you miss a lesson without prior notice, unfortunately we're unable to offer a reschedule or make-up lesson. We recommend always letting your teacher know as soon as possible if something comes up.
Taking a break?
You may pause your plan for up to two weeks without losing your slot. Please let us know at least 5 days in advance and we'll adjust your next billing date accordingly.
Longer breaks are absolutely fine, however we can't guarantee your slot will still be available beyond the two-week mark.
Cancelling your plan:
You can cancel your plan at any time. To cancel, simply let us know at least 5 days before your next billing date and you won't be charged for the following plan. Cancellations requested after this window may result in one final payment being taken, after which your plan will not renew.
Lessons remaining at cancellation:
Any lessons already paid for at the time of cancellation may still be used until the plan expiration date. After this period, unused lessons will expire and cannot be refunded.
Pausing instead of cancelling:
Not sure you want to cancel? You can pause your plan for up to two weeks. See our Missed Lessons policy for details.
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